We are moving! Please note that our company will be temporarily closed on Friday, March 1, and Monday, March 4.

Service

Introduction

Oertli Ophthalmedic stands for competent service. Support for calculations, technical support for your equipment, training courses on surgical materials. Do you need support with marketing, or advice on re-equipping your practice or operating theatre? We would be happy to help here as well. 

 

Calculation service

Do you need assistance with the calculation of special lenses? We are happy to accept your enquiries by e-mail to calc@!oertli-ophthalmedic.ch . We have an experienced calculation team that will competently advise and support you.

Providing us with more information will allow us to calculate your enquiry more exactly, and the more precise the results you provide/achieve for your patients will be.
We pay attention to the finer details: to be able to increase the accuracy of our custom calculation suggestions for your patients even further, we need precise, “clean”, homogeneous and comparable biometric data from you.

Further information we need from you: - dominance, - subjective refraction pre-op, - tendency [+/-] in the target refraction if emmetropia cannot be reached exactly -> in general, here, +/- 0.05 dpt SEQ corresponds to emmetropia.

Our calculation is a service and is included in the lens price for our active customers. For occasional customers, we charge a fee for this service.

Technical support

So that your equipment can provide an uninterrupted service, we offer support through our experienced service technicians for the following services:

  • Installations
  • Annual maintenance
  • Fault elimination
  • Repairs

Training courses

Be it training in lens loading, wet labs for prospective doctors or other training courses, our experienced specialists  will be happy to train you and your team on a variety of topics. Whether in your practice, in the clinic or on our premises, let us know what you need. We look forward to hearing from you.

Marketing support

Do you need a personalised marketing programme to explain the different types of lenses or the advantages of laser surgery to your patients? No problem - we will be happy to advise you and support you with our marketing tools. We provide a range of digital and printable marketing tools for advertising in your practice or clinic.